General terms and conditions

GENERAL TERMS & CONDITIONS

These General Terms and Conditions reflect the mode of operation of Magyar Iskola Kft. and the regulations applicable to our company. By accepting these General Terms and Conditions, legal obligations between the students and the school are established, thereby ensuring the protection and respect of both parties' interests.

The Adult Education Contract is verbally established based on the 2013 Act LXXVII on Adult Education between Magyar Iskola Kft. (1101 Budapest, Kőbányai út 41./C., company registration number: 01 09 921566, tax number: 21559499-2-42, registration number: B/2020/000830) and the Trainee, and applies to all trainings organized by Magyar Iskola Kft.

The training institution (“Trainer”) enters an adult education contract regarding the training with the content detailed in this agreement. The Trainer undertakes to provide the below detailed language training based on the pre-assessment of prior knowledge and the training needs of the participant.

Subject of the contract: Training conducted on a DECLARATION basis within a legal adult education relationship.

By filling out the application form and paying the course fee (no later than the Monday preceding the start of the course), the participant accepts the following terms:

1. Registration number: B/2020/000830

2. Training venue: 1052 Budapest, Petőfi Sándor Street 11. / "in the online space"

3. Obligations of the Trainer:

a) Ensures the quality and effectiveness of the training, provides the necessary conditions for the implementation of the training;

b) Determines the number of hours necessary to achieve the competencies obtainable through the training, based on the assessment of prior knowledge and training needs;

c) Provides the necessary personal and material conditions for the training;

d) In the event of force majeure, immediately informs the Trainee about any changes to the schedule;

e) If a group lesson fails to take place due to the Trainer’s fault, the Trainer automatically reschedules the lesson to the end of the course according to the schedule;

f) Fulfills its obligation to provide statistical data in accordance with the provisions of Act LXXVII of 2013;

g) Provides the training detailed above in compliance with the laws regulating adult education;

h) Informs the Participant about the scheduling of the training group divided into days, dates, and locations according to the number of hours and any possible changes;

i) Notifies the Trainee about any changes related to the training verbally or in writing;

4. Obligations of the Trainee:

a) Actively cooperates in the training and assessment, appears prepared for classes, collaborates with the teacher and classmates, and does not exceed the permitted absence;

b) Accepts the scheduling of the training and appears punctually at the classes;

c) Documents their attendance on the attendance sheet by signing it every time;

d) Participates in the end-of-course tests;

e) For private lessons, if the cancellation by the Trainee occurs within 24 hours, it is considered as a lesson held;

f) All students are expected to contribute to a safe, respectful, and disturbance-free learning environment. Aggressive behavior, shouting, or any other disruptive conduct is not permitted.

g) Expressions of political views, party sympathies, and discriminatory manifestations based on race, ethnic background, religion, or sexual orientation are incompatible with the values and norms represented by Magyar Iskola Kft., thus may lead to exclusion from the training.

5. Consequences of Breach of Contract:

a) If the Trainee fails to fulfill their contractual obligations or disrupts the progress of group members, the Trainer institution may exclude the Trainee from the training;

b) If the Trainee does not appear punctually at the beginning of a given lesson, the Trainer is not obliged to ensure the Trainee's participation, whether it is a personal or online lesson. The Trainer is not responsible for damages resulting from the delay and cannot be obliged to refund money;

c) If it is provable due to the negligence of the Trainer that the training does not start or does not complete the training that has begun, or if it fails to fulfill all its contractual obligations, the Trainer is obliged to refund the portion of the training fee for which the training service is or was no longer provided.

6. Lesson Duration:

Each group lesson lasts 45 minutes.

7. Level Change:

If the trainer deems that the participant's existing knowledge significantly deviates, either positively or negatively, from the level of the training and hinders the development of other students in the training, they may initiate the transfer of the participant to another training. The participant is obliged to accept this transfer.

8. Monitoring and Evaluation:

The monitoring and evaluation of participant performance in classes are continuous: informal verbal and written assessments. At the end of each curriculum unit (module), there is a formal assessment with a centrally prepared set of tasks. The task set can be online or paper-based, depending on the type of course and the decision of the Magyar Iskola Kft. Online testing happens on the SkillDict platform.

9. Documents Obtainable Upon Completion of the Course:

- "Proof of language level" - and/or

- "Certificate" - Issued by the training institution in the adult education reporting system (FAR) upon the explicit request of the participant, either electronically or on paper (the participant declares their preference separately). Full payment of the course fee and provision of personal information are necessary for issuing the certificate. The training institution issues the certificate within 60 days following the completion of the course.

A certificate can be issued for each module if the institutionally organized end-of-course test is passed successfully with at least a 60% score. If a student does not achieve at least 60% on the final test of a given course, they may be required to repeat the level.

10. Absences:

The Trainer does not provide free make-up classes for absences. The permitted level of absence is 50%. Exceeding this may result in the participant attending individual make-up classes or catch-up consultations at their own expense, or otherwise, they may get excluded from the course.

11. Complaint Handling:

In case of any complaints, participants can turn to their teacher or the institution's customer service, with a resolution period of 8 calendar days available to the provider. The steps for handling complaints are outlined in the internal complaint handling policy.

12. Payment Methods:

Payments can be made in cash, by card, or via bank transfer. Online card payments are processed through the Barion system. Card details are not shared with the merchant. Barion Payment Zrt. is supervised by the Hungarian National Bank, license number: H-EN-I-1064/2013.

13. Additional Provisions of the Adult Education Act:

The adult education relationship is suspended based on the agreement of the parties. During suspension, neither party has rights or obligations arising from the adult education relationship. The adult education contract can be terminated by the participant. Restrictions or exclusions of the right to terminate are void. Immediate termination of the contract by either party is permissible if:

a) the participant becomes medically unfit to continue the course,

b) the participant fails to pay any outstanding fees despite being reminded by the Trainer, or

c) the participant has exceeded the absenteeism threshold defined in the course. Absence handling follows point 10.

Refunds of the course fee after the start of the course are only possible under justified circumstances and subject to individual consideration, in which case a non-refundable administrative fee of 20% is charged. No refund is available for missed classes.

Refunds are processed within 30 days.

14. Course Fees:

Current course fees are available on the school's website, including:

assessment of previously acquired knowledge,
assessment of training needs,
educational counseling,
organization of training,
participation in classes,
examination services,
certificate,

Does not include:

teaching materials (textbook and workbook )

a) No additional fees (e.g., exam fee: 0 HUF, re-exam fee: 0 HUF) or costs are imposed on the Trainee beyond the course fee, nor is any scholarship provided.

15. Data Management:

Trainees acknowledge that providing personal data is mandatory for participation in the course. If the Trainee fails to provide data, the Training Institution is obliged to refuse service. The Trainee's personal data specified in this contract, as well as other data specified in Article 21 (1) of Act LXXVII of 2013 on adult education, are managed by the Training Institution in accordance with Act CXII of 2011 on Informational Self-Determination and Freedom of Information and Regulation (EU) 2016/679 (GDPR). Data management is performed electronically and/or on paper, manually. Data can be used for statistical purposes and shared in a non-personally identifiable form for statistical use. Data must be shared with authorities overseeing the use and application of national or EU funds. Magyar Iskola Kft. informs the Trainee that for online end-of-course tests, the Trainee's name and email address are shared with the testing system (SkillDict). Magyar Iskola Kft. fulfills its legal data reporting obligations and shares the Trainee's personal data (highest educational qualification, name, birth name, mother's name, country of birth, place of birth, date of birth, email address) with the Adult Education Data Management System (FAR). The Training Institution provides access to the Trainee's personal data only to those authorized to verify the implementation of the training. The Trainer keeps and manages the data from their creation until the last day of the eighth year, as required by law. Trainees have rights to information, correction, restriction, objection, complaint, and legal recourse. If GDPR or other laws create additional rights, these can also be exercised through the Training Institution's contact options. The Trainer has internal regulations on data management and protection (GDPR).

16. Matters not regulated by this contract are governed by the Civil Code. For any disputes, the parties designate the exclusive jurisdiction of the courts located in the place of signing.

17. The applicant declares that the information provided is accurate and acknowledges that the language school's operator, as a data controller, processes their data in relation to the application, in accordance with current laws (GDPR, Info Act, Adult Education Act) and internal regulations. The applicant can request further information and exercise their rights through the data controller's contact details, and may also approach the authority and court. The application is valid only after the course fee has been paid. Magyar Iskola Kft. guarantees participation in the course only after payment.

18. Important Information:

a) The participant accepts that the mode of the course can change from in-person to online at any time if the health situation requires it. Please note that changes can be made autonomously by the school, but groups can also request the change, requiring the consent of all participants. The initiation of groups requires a minimum number of participants, which varies by course type. Please consider this, especially if planning to travel around the start of the course, and consult the school via email in every case.

b) The participant cannot claim any compensation, penalty payments, or interest in case a course gets canceled due to insufficient numbers.

c) Our school is committed to social responsibility. Magyar Iskola Kft. aims to reduce paper usage both during the application process and language classes. Therefore, most official documents (application form, level assessment, T&Cs, invoice, proof of language level, etc.) are accessible electronically.

d) For administrative purposes, our school (Magyar Iskola Kft.) can provide a certificate of school attendance for prospective students.

Important Update: The new immigration law (Act XC of 2023) establishes new legal grounds, and the previous "Other purposes" category is no longer included. Therefore, this document can no longer be used to justify the purpose of stay.

The school can issue the certificate only if students complete our application form and pay the full course fee. The maximum duration is 3 modules (up to 6 months). Please note that course fees are non-refundable once the document is issued. If a student is unable to start the in-person course for any reason, the fee can be applied to our online courses. The student has one year to use the amount (start the course).

General Terms and Conditions (GTC) for the Use of the E-learning Platform and AI Teacher Services

1. Introductory Provisions

1.1. These General Terms and Conditions for the use of the E-learning Platform and AI Teacher services (hereinafter referred to as "GTC E-learning") aim to regulate the conditions for accessing and using services provided through the E-learning Platform and the AI Teacher.

1.2.1. The operator of the E-learning Platform:

Company Name: SkillDict Zrt.
Headquarters: 1036 Budapest, Lajos utca 78, Hungary
Company Registration Number: 01-10-140005
Tax Number: 26544751-2-41

1.2.2. The operator of the AI Teacher:

Company Name: Aidia ApS
Headquarters: Nøddehaven 4, 3500 Værløse, Denmark
Company Registration Number: CVR 43598171
Tax Number: DK43598171

1.3. Client:
The Magyar Iskola Kft. acts as the client of the E-learning Platform and AI Teacher services. It provides access to these services for its own clients or partners. The client's responsibilities include:

Informing their customers about the platform's use,
Developing digital content on the E-learning Platform,
Coordinating subscriptions and registrations with the platform.

1.4. User:
A natural or legal person who uses the E-learning Platform and AI Teacher services via access provided by the client.

1.5. These GTC are binding for all users of the E-learning Platform and AI Teacher services.

2. Description of Services

2.1. The E-learning Platform offers digital learning materials, proficiency tests, and other educational services to support users in language learning and skill development. The AI Teacher is a system for developing verbal skills, powered by AI based on multiple language models.

2.1.1. Services available on the E-learning Platform include:

Access to thematic and level-based digital learning materials,
Proficiency tests to measure progress in language learning.

2.1.2. Services available with the AI Teacher include:

Roleplays, quizzes, various conversation topics, panel discussions, and daily activities,
Pronunciation practice and dictionary use.

2.2. Subscription and Registration

Access to the E-learning Platform and AI Teacher, as well as learning materials, requires a valid subscription and registration.
Subscription packages can be selected based on details available on the website, and access is manually activated during the working hours of Magyar Iskola Kft.

2.3. Free Access to Proficiency Tests

Students enrolled in online courses are entitled to free access to proficiency tests, which are not included in subscription packages.
Access to tests requires valid registration, provided by the administration of Magyar Iskola Kft.

3. User Accounts

3.1. Users are responsible for the accuracy of the data provided during registration.
3.2. User accounts are personal and non-transferable.
3.3. Magyar Iskola Kft. reserves the right to delete accounts that violate these GTC.

4. Payment Terms and Subscriptions

4.1. Subscription Packages
Magyar Iskola Kft. offers subscription packages through the E-learning Platform and AI Teacher services, available at prices and conditions listed on the website.

4.2. Subscription Activation
4.2.1. Subscriptions are activated manually during the working hours of Magyar Iskola Kft.
4.2.2. Users receive a confirmation email with the exact activation date and access details.

4.3. Subscription Period
Subscriptions become valid from the moment of manual activation. Subscription periods do not accumulate if purchased at different times. Each subscription period always starts from the activation date of the most recently purchased subscription and ends on its predetermined expiry date, regardless of overlapping periods or previous subscriptions.

4.4. Subscription Renewal

Subscription fees apply for the entire subscription period.
Subscriptions do not renew automatically; new packages must be purchased as separate transactions.

5. Cancellation, Right of Withdrawal, and Refund Policies

5.1. Right of Withdrawal
Users are entitled to a 14-day right of withdrawal, allowing them to cancel their subscription or purchase of digital content without providing a reason, if the service has not yet commenced.

5.2. Exclusion of the Right of Withdrawal
5.2.1. The service is considered commenced upon the activation of the subscription. Users acknowledge that after activation, the 14-day right of withdrawal is no longer applicable, in accordance with Article 29 (1) m) of Government Decree 45/2014 (II. 26.).

5.2.2. Users are not entitled to withdraw if:

Access to digital content has been activated manually or automatically, and
The user has previously accepted GTC, which includes conditions on the exclusion of the right of withdrawal.

5.3. Exercising the Right of Withdrawal Before Activation
5.3.1. If activation has not yet occurred, users can express their intention to withdraw in writing via email to: info@hlschool.hu.

5.3.2. The withdrawal notice must include the user’s name, contact information, and a clear statement of intent.

5.4. Refund Policies
5.4.1. Full refunds are provided for withdrawals made before activation.
5.4.2. No partial or prorated refunds are available after activation.
5.4.3. Users can cancel their subscription at any time during the subscription period, but the service remains accessible until the end of the subscription term.

5.4.4. Refunds are processed within 30 days.

6. Limitation of Liability

6.1. Magyar Iskola Kft. does not guarantee the knowledge acquired by users.
6.2. Liability for technical errors is limited, but the service provider will make all efforts to resolve them.

7. Copyrights

7.1. The digital content of the E-learning Platform is protected by copyright.
7.2. Reproduction, distribution, or transfer of content to third parties is prohibited.

8. Data Protection

8.1. Data processing is governed by the Privacy Policy.
8.2. Users’ personal data is processed solely to the extent necessary for providing the service.

9. Final Provisions

9.1. Magyar Iskola Kft. reserves the right to amend GTC, with the latest version published on the platform.
9.2. These GTC are governed by the laws of Hungary.

Budapest, 2025.04.04.